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Customer Support Center

Our customer support team is available to assist with checkout questions, product information, order tracking, delivery concerns, returns, exchanges, payments, and privacy-related requests.

For order-specific questions, please include your order number when contacting us. For your security, please do not send complete payment card details or other sensitive financial information through email.

Support Hours and Order Changes

Customer support is available Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Messages received outside our business hours will be reviewed during the next available support period.

If you need to cancel an order, please contact us before the order has been shipped. Once an order has been dispatched, requests will be handled according to our Refund Policy.