Terms of Service

Agreement and Website Use

These Terms of Service govern your access to and use of the Rael website, including browsing, account activities, communications, and purchases.

By using our website, you agree to use our services lawfully, protect your account information, and provide accurate and complete information during checkout, payment, and delivery.

Products, Pricing, and Orders

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and availability are accurate. However, minor variations may occur due to product updates, manufacturing differences, or display settings.

We reserve the right to correct errors, update information, limit order quantities, refuse orders, or cancel transactions involving suspected fraud, unauthorized activity, pricing errors, or violations of these Terms.

If an order is cancelled after payment has been processed, any eligible refund will be issued according to applicable policies.

Payments and Taxes

All prices and payments are processed in U.S. Dollars (USD).

Payment information is securely processed through authorized payment providers. We do not store complete payment card information on our servers.

Applicable taxes will be collected where required by law.

Shipping, Cancellation, and Returns

We currently ship to valid addresses within the United States.

Shipping processing times, delivery estimates, tracking information, cancellations, returns, and exchanges are handled according to our Shipping Policy and Refund Policy.

Customers may request cancellation before an order has shipped. Once an order has been dispatched, return and exchange requests will follow the procedures described in our Refund Policy.

Intellectual Property and Prohibited Activities

All website content, including text, images, graphics, logos, and other materials, is protected by applicable intellectual property laws.

You may not use our website for unlawful activities, unauthorized scraping, impersonation, security circumvention, malicious interference, or infringement of third-party rights.

Consumer Protection and Liability

We provide our website and services with reasonable care and in accordance with applicable consumer protection laws.

To the fullest extent permitted by law, we may limit liability for certain indirect damages or losses. Nothing in these Terms limits any consumer rights that cannot be excluded under applicable law.

Governing Law and Updates

These Terms are governed by applicable laws of the United States and the laws associated with our business location, without limiting any mandatory consumer protections that apply.

We may update these Terms from time to time to reflect changes in our services, operations, or legal requirements. Updated versions will be posted on this page.